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Clearwater Advantage

Innovative support to evolving business

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Case Studies

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Customers
  • Understanding customers’ needs and wants (and the difference between them).
  • Translating these into properly scoped requirements to be understood by the business and using these to inform product strategy.
  • Shaping customers’ requirements and expectations.
  • Identifying the joint exploitation path for the business and its customers and turning this into an ongoing partnership leading to repeat business
Performance

Leadership & Management:

  • Identifying strengths and weaknesses of the leadership and management team.
  • Focusing senior staff on where they must concentrate effort to have the greatest effect on the business.
  • Supporting all managers in introducing appropriate levels of delegation and accountability.

Operations:

  • Designing and implementing process improvement.
  • Introducing project management methodology and other processes, adopting and adapting an appropriate degree of formalised process to fit the business and environment.
  • Incorporating commercial rigour into all stages of operational decision-making and ensuring alignment with the business strategy.

Cross-department organisation and cooperation:

  • Identifying and addressing areas of friction.
  • Designing collaborative processes to align activity with strategy.
  • Forming multi-functional integrated teams.
Strategy
  • Identifying the core strengths of the business, how these relate to the target market and focusing on the key elements to create and maintain a competitive advantage.
  • Cascading the high-level business strategy into critical activity for technical and product strategy and communicating this to all areas of the business, with clear targets and metrics.
  • Harnessing technical innovation to drive product development and the practical application of technology solutions to real world problems.
  • Generating business cases to justify investment in R&D activity and focus effort on realising benefits.
  • Practical implementation of strategy and plans, maintaining focus and momentum to turn the vision into actions that deliver tangible results.